Privacy Policy

Please read this Privacy Policy carefully before using our website or submitting any personal information.

Last Updated: 03.06.2025

At Servespark Global (“Company,” “we,” “our,” or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website, interact with our services, or communicate with our team.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, company name, phone number (when submitted via contact forms or newsletter).
Usage Data: IP address, browser type, device information, and website interactions (collected through cookies or analytics tools).
Voluntary Information: Any additional information you provide when communicating with us.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send updates, newsletters, and relevant information (only if you’ve subscribed)
Improve our website’s performance and user experience
Ensure compliance with legal obligations

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU or EEA, we process your data under the following lawful bases:

Your consent
To fulfill a contract or pre-contractual request
To comply with legal obligations
For our legitimate business interests, where your rights are not overridden

4. Data Sharing

We do not sell or rent your personal data. We may share data with:

Trusted service providers who assist with website hosting, email marketing, or analytics (bound by confidentiality)
Government or regulatory bodies when required by law

5. Cookies and Tracking Technologies

We may use cookies or similar tracking tools to improve your browsing experience. You can choose to disable cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

Access, update, or delete your personal data
Withdraw consent at any time
Request data portability
File a complaint with a data protection authority

To exercise your rights, contact us at: contact@servesparkglobal.com

8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

9. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place to protect your privacy in line with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@servesparkglobal.com

Address: Servespark DOO, Bulevar Oslobođenja 116/29, Vozdovac, Belgrade, Serbia